Head of Operations & Client Services
Cheryl Mak is the Client Services Manager at Oxford Leadership and has over 8 years of international experience in project management and customer relationship management.
Cheryl’s role is to provide top notch customer journey supporting our clients end-to-end with their leadership development programmes. She is also responsible for the project orchestration, including planning, programme delivery, logistics, and communication to ensure the programme reaches clients’ desired outcomes.
Before moving to Sweden and joining Oxford Leadership, Cheryl worked in start-ups in Asia and actively engaged with the start-up community in Hong Kong as well as some of the former unicorns, e.g. Airbnb, Grab, Uber, Deliveroo and Twilio. She also led several international business expansion projects for a co-working space operator and was responsible for the whole project cycle, recruitment, and staff training and development.
Adobe, Airbnb, Grab, Deliveroo, JCET, Sky, Uber, Sunrise UPC, Twilio, Harvard Business School, Médecins Sans Frontières, RISE Conference, Swedish Chamber of Commence
- Cheryl is passionate about making the world a better place and believes leadership, entrepreneurship, technology and business can be a driving force for this.
- Based in Sweden, Cheryl works in English, Mandarin and Cantonese.